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Remittance Providers
5000 1420 New
Transaction Volume
$500m
Inbound Remittance
$400m $220m
Outbound Remittance
$20m
Select FII Indicators and Years to view,and plot graph
% MSME owners Formally or informally included
%MSME owners Formally included
% MSME owners Bank included - credit (with bank credit financing)
% MSME owners Formal non-bank included - credit (with non-bank formal credit financing)
% MSME owners with digital accounts
% MSME owners with business-related insurance (asset, risk etc.)
% MSME owners using digital financial services (accepting digital/electronic/mobile money payments /have POS terminal)
Volume of loans to MSMEs
Number of MSME beneficiaries of credit
% Adults With National ID
% Adults financially included (formally and/or informally)
% Adults Formally included overall
% Adults Formally or informally included - credit
% Adults Formally included - credit
% Adults Formally or informally included - insurance
% Adults Formally included - insurance
% Adults Formally or informally included - savings
% Adults Formally included - savings
% Adults using investment products * Investment acc/Stocks/Shares
% Adults participating in savings groups * ROSCA/ASCA/SG
% Adults with Digital account uptake *transactional acc(MM/Bank acc)
% Adults using digital financial services (made or received digital payments / transacted digitally)
% Adults with active bank accounts (where active = past 90 Days)
% Adults with active mobile money wallets (where active = past 90 Days)
% Adults who made electronic payments at least once a month
% Adults with a budget / plan how to spend income
Total number of banks per 10,000 adults at national level
Total number of bank branches per 10,000 adults at national level
Total number of POS per 10,000 adults at national level
Total number of ATMs per 10,000 adults at national level
Total number of bank agents per 10,000 adults at national level
Number of bank accounts
Number of active mobile money accounts per 10,000 adults at national level
Number of low-cost ("no frills"/ basic savings) bank accounts, in ‘000s
Volume of card payments in calendar year
Number of active bank accounts (where active = past 90 Days) per 100,000 adults
Number of active mobile money wallets (where active = past 90 Days) per 100,000 adults
Number of insurance policies per 100,000 adults
Number of SACCO members per 100,000 adults
Existence of regulations for consumer protection and recourse mechanisms
% MSME owners citing access to market barriers
Number of MSMEs with outstanding loans
Nominal value of loans to MSMEs
% Adults aware of investment products
% Adults Formally or informally included - remittances
% Adults Formally included - remittances
% Adults Formally included - remittances,cross-border
% Adults with access to micropensions services
% Adults with access to microinsurance services
% Adults using 2 or more formally regulated products
% Adults with dormant account - where no accounts have been used in past 12 months
% Adults who are saving or borrowing for business or farming investment
% Adults who are saving or borrowing for housing
% Adults have rainy day funds
% Adults experienced problems with financial institution in past year
% Adults aware of where to report problems with at least one formal provider
% Adults trust formal financial services
% Adults satisfied with financial services provider services
% Adults financially healthy adults (plan for the future, manage risk and manage day to day liquidity)
% Adults that are food secure
% Adults that are water secure
Value of inbound remittances as % of GDP
Number of remittance outbound transactions through formal channels per year
Proportion of formal remittance outbound transactions in digital form per year (% share of above)
Proportion of formal remittance outbound transactions in cash per year (% share of above)
Average weighted cost of remittance outflows as % of value
Average cost of maintaining a basic current account (annual fees)
Average cost of credit transfers
Total number of access points per 10,000 adults
Number of micro pension policies issued per 100,000 adults
Number of life policies issued per 100,000 adults
Number of non-life policies issued per 100,000 adults
Volume of POS transactions
P2P mobile money transactions volume
P2B mobile money transactions volume
G2P mobile money transactions volume
P2G mobile money transactions volume
B2B mobile money transactions volume
Mobile money Cash in and Cash out ratio value
Number of cases reported to the financial ombudsman
% of complaints resolved via external dispute resolution mechanisms (of those received)
(Number of cumulative complaints resolved / Total number of cumulative complaints) X 100
%of financial institutions rated compliant with disclosure requirements
Number of regional guidelines and frameworks adopted by Member States
Number of member states that have domesticated FATF guidelines on risk-based approach to AML/CFT/PF
Average regional cost of cross border remittances
Volume of formal remittances in SADC
Number of Member states with demand side surveys less than three years old
Number of Non-Banks on Transactions Cleared on an Immediate Basis (TCIB)
Number of Member States that have domesticated the SADC gender action pla
Number of registered Fintechs (non-bank market entrants offering digital financial services) in SADC
Number of capital market products for SMEs
B2P mobile money transactions volume
Total number of mobile money agents per 10,000 adults at national level
Mobile money Cash in and Cash out ratio by volume
Number of ESG products (green bonds, others) for SMEs
Adult Population
Existence of low-cost ("no frills"/ basic savings) bank accounts - Yes/No
Total number of Online Trading Platforms connected to local stock exchanges
Total number of Securities Dealing Firms
Number of Banks
Number of Bank Branches
Number of Point Of Sale (POS) machines
Number of Automatic Teller Machines (ATMs)
Number of Bank Agents
Number of Mobile Money Agents
Total Number of Access Points
Total Number of Mobile Money Wallets
Total Number of Active Mobile Money Wallets (where active = past 90 days)
Total Number of Active Bank Accounts (where active = past 90 days)
Number of Insurance Policies
Number of Savings and Credit Cooperative (Sacco) Members
Number of Micro Pension Policies Issued

Selected Indicators Annual Trends
Top Indicators Regional Snap Shot,% ,2022
  • Indicator 1
    December, 2022
  • Indicator 2
    December, 2022
  • Indicator 3
    December, 2022
  • Indicator 4
    December, 2022
  • Indicator 5
    December, 2022
  • Indicator 6
    December, 2022
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